Commercial terms · version 1.3 · November 2026
Recon Desk is a service of Horus Security Solutions Ltd, the contracting and invoicing entity. These terms apply to every pack ordered online or by email.
A desk-research travel advance pack for 1 trip, supplied as a passphrase-protected PDF plus a Google Earth KML file, in Recon Desk, white label or unbranded form as you choose. 1 pack covers 1 country. A second country is a second pack at 25 percent off. Multi-city trips in the same country stay in 1 pack; at 3 or more base cities we offer a split into 2 packs. A cross-border day trip from the same hotel base may stay in 1 pack at the desk's discretion when expressly accepted in scope.
Not included: physical reconnaissance, on-ground verification, any safety guarantee, live monitoring, dispatch, bookings, manpower or ground support. Route and medical details are desk research for your team's planning, not operational clearance.
Fixed tiers in USD: Standard 1,500, Extended 2,000, Complex 2,500, first paid trial 950 with a trial code. The tier is scored from your intake and confirmed before checkout. Payment in full before production, by card or PayPal through our checkout or by PayPal invoice. Quotes are valid 14 days. No Mauritian VAT is charged for a service used outside Mauritius; this is the supplier's own policy, not certified tax advice.
Delivery within 48 to 72 hours of the later of cleared payment and complete intake. The confirmation email records the clock start and the delivery deadline. If you need an earlier essential deadline, state it on the intake; we accept it only in writing. Short-notice trips are accepted when the intake is complete and a production slot is free, at the normal tier price. There is no rush surcharge.
Factual errors in the pack are corrected free at any time before the trip ends. Errors reported within 24 hours of delivery are fixed first. No fixed turnaround time is promised for corrections.
1 free factual refresh per pack, requested between 7 days and 48 hours before departure and completed at least 24 hours before departure, in destination local time. Departure means the departure of your first outbound flight. Itinerary changes (new dates, countries, operating areas or substantial changes to movements) are requoted and need cleared payment of any difference before we continue. No ongoing monitoring is included.
Every pack is bespoke and production starts automatically when payment clears. At checkout you ask us to begin immediately. For that reason:
Refunds go back to the payment method used. Mandatory customer rights are not affected.
We never need the principal's identity; use a codename or initials. The pack is delivered protected and its passphrase is sent by WhatsApp to the team leader's number from the intake, never in the same channel as the pack. Packs are prepared for the named recipient team only. Trip data is held for the job and the trip and then archived under the job reference.
Research is carried out with current sources and verified before release. Every pack is checked and approved by a qualified member of our team before it is sent. Where a critical route or medical fact cannot be verified, the pack says so plainly rather than guessing.
[email protected]. Horus Security Solutions Ltd, Mauritius.